Hidden Labor Costs For I/DD Providers & How To Control Them

Costs in healthcare are on the rise—particularly for I/DD providers caring for clients in a group home or residential setting. Due to the pandemic, many have seen increases in employee call-offs and as a result, overtime, as they scramble to find employees to fill shifts. Turnover, particularly for DSPs, has continued to be a challenge as staff have left either due to growing concerns and fears over COVID-19 or added family or childcare responsibilities. At the same time, added costs such as additional personal protective equipment (PPE), testing and infection control measures are hitting providers hard.

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