For those in IT Support, is there a specific app you use to caption/draw on screenshots?

Currently when we want to explain a step process for something with our EMR or something on a PC we either take a snippet or screenshot and then paste it in Paint, use the outline tool to create red boxes to highlight certain things as well as arrows for step direction, and then use the select to copy and paste it in an email. It’s not a hugely inefficient workflow but I’m curious if there’s a faster way that someone uses for IT Troubleshooting and instruction. Thank you in advance!
submitted by /u/lspencer2011 [link] [comments]

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