70% of Patients Prefer A Virtual Waiting Room, Survey Reveals

What You Should Know:

– Nearly 70% of patients would prefer a “virtual waiting room” than arriving at the office in person and completing the paperwork in a waiting room, according to survey results from LifeLink Systems.

– The survey, conducted by YouGov on behalf of Lifelink Systems, polled more than 2,400 U.S. adults across age, income, ethnic, and geographic groups ). Survey participants were then presented with the concept of a Virtual Waiting Room, where they could use their mobile phone to check in and complete paperwork before they arrived at the doctor’s office.

–   The survey reveals nearly 70% of people are satisfied with the technology their doctor or hospital have implemented. Looking to the future, 68% of people believe virtual healthcare technology solutions should be permanent.

– With vaccinations at the forefront of our minds, 67% of people believe the virtual waiting room technology should be used to get people scheduled and checked in to their vaccination appointments. In fact, 85% of people would use mobile technology to schedule and check in for a COVID -19 vaccination.

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